Job Responsibilities: ? Provide support Ｏn conducting comprehensive change impact analyses, stakeholder analyses, and risk assessments for key digital projects. ? Assist with developing end-to-end, tailored change management implementation plans for each assigned project, encompassing communications, training, coaching, and resistance management etc. ? Be responsible for executing multi-level, multi-channel change communication plans to ensure all key stakeholders clearly understand the reason for the change, benefits, personal impact, and progress. ? Support to maintain a network of change champions, empowering and motivating line managers and key project users to become advocates and facilitators of the change. ? Involve in identifying new skill requirements and competency gaps resulting from the implementation of digital projects. ? Collaborate with the relevant internal team to design, develop, and/or source relevant training and development programmes, ensuring employees possess the required capabilities to successfully adapt to new systems and processes. ? Involve in establishing key metrics for change success, and continuously monitor change progress, user adoption, and change effectiveness. ? Gather feedback through surveys, focus groups, and interviews; regularly monitor the health of the change initiatives, providing data-driven recommendations for improvement. ? Proactively advocate for and help shape an agile, collaborative, and continuous learning culture that aligns with the company's digital transformation goals. Job Requirements: Competencies & Skills: ? Skill in project management and knowledge of agile and change management tools. ? Good at organization and priority setting to manage change initiatives concurrently, ensure timely, high-quality delivery. ? Strong communication and interpersonal skills with the ability to effectively work with colleagues at all levels in a multidisciplinary and multicultural environment. ? Ability to use data and analytical tools to diagnose complex organizational issues and develop effective solutions. ? Ability to use data analysis tools (e.g., Excel, survey tolls) to measure change impact and outcomes. ? Able to exhibit a high level of confidentiality, trustfulness and a high standard of work ethics. ? Able to work effectively under time pressure and deadline driven within a fast-paced, dynamic and customer-oriented environment. ? Able to work independently as well as part of a team with a pro-active, self-motivated and responsible manner. ? Excellent command of spoken and written English. ? Excellent Computer skills in MS Office. Education & Work Experience: ? University degree in Communication, HRM, Organisational Behaviour, Business Administration or related field. ? Experience Ｏn working in a multi-national, matrix-organised environment, with the ability to navigate complexity across diverse cultures will be priority to consider. ? Experience in project management for digital/IT project will be a plus. Data collected will be treated in strict confidence and used for recruitment purpose Ｏnly.
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